I’m giving a talk to DTH editors this week about ways they can use Twitter better and came up with these tips on what to do and what not to do. Anything else I should include?
(Marvin Austin photo is DTH file)
Filed under:The Daily Tar Heel, social media, tips | Tags:social media, Twitter
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In the last month, Facebook’s made several main changes to how the site works in its goal to create “a Web where the default is social.” The changes have upset users and increased fears of diminishing privacy. Here’s what you know about the changes and what it means for you:
Connections and community pages
The change everyone seems to be noticing first are the connections that are revamping people’s profile sections. Facebook gives you two options: either link the information you’ve already listed for current city, hometown, education, work and interests, or leave those sections blank. If you chose to link, those interests get connected with pages to indicate that you “like” it.
This linking was accompanied with the introduction of community pages. Community pages are based around topics and include Wikipedia information on the topic where available, in addition to what’s being said by your friends and by all Facebook users. They’re similar to the previous pages that people and businesses could create, which have stayed the same. (Check out The Daily Tar Heel’s official page and community page for an example of the differences between the two types of pages). The major difference between an official and community page is that community pages won’t generate updates in your News Feed.
What the change means: Any page you connect to is by default public to all users, regardless of any previous privacy settings you have established. You can restrict whether the pages show up in your profile, but anyone who visits or is connected to the page themselves can see that you have “liked” the page. In response to this, many users have chosen to leave their profile interests blank. You can use the “Bio” section of your profile to describe yourself in free-form instead.
Why people are concerned: Facebook isn’t giving users much of a choice. You either opt in and accept that your connections will be universally public, or you opt out, leaving your profile blank.
You’ve probably seen the effect of these changes when browsing almost any major website (Facebook says 50,000 have already been installed). Both instant personalization and social plugins are designed to extend the Facebook experience and make it easier to connect interests across a variety of programs.
Social plugins come in the form of “like” buttons, feeds that show what your friends are up to and ways to comment directly to your Facebook Wall, all from a third-party website. You must be logged in to see the recommendations, and you’ll be prompted to log-in if you’re not. With Facebook’s instant personalization program, any visits to Microsoft Docs.com, Pandora or Yelp are personalized based on your public Facebook information (you can opt out by updating your privacy settings on Facebook).
What the change means: It’s easier to share what you’re reading and looking at with your Facebook friends, and it’s easier to get recommendations from your friends by seeing what they’re up to as well.
Why people are concerned: None of your profile information or data is shared with the third-party sites, but Facebook is able to see what websites you’re visiting and what articles you’re reading. Like with connections, any privacy settings you establish only apply to your Facebook profile. So clicking a “like” or “recommend” button on a website is public to anyone.
Daily Tar Heel reporters and editors are now taking questions via Formspring.
Answering reader questions isn’t a new idea, but we’re excited about trying that with this new platform. This isn’t a tool that was created with a journalistic purpose in mind, but neither was Twitter or Facebook - two tools that have we now recognize have immense value for journalists.
Creating a forum where readers could easily ask questions of DTH staff has been on our radar for awhile, but we’ve been limited by time and ability. Formspring might not be the most nuanced way for us to accomplish this goal (I imagine the ratio of spam to legitimate questions will be high), but I’m happy we’re trying something new. I think this is a really good lesson for other college newspapers: Make the most with what you have, and stop waiting for something better that might never come.
For several weeks now I’ve been posting on The Daily Tar Heel’s new Tumblr blog. The idea was borne out of my experience with my personal Tumblr and through this Q&A with the man behind the Newsweek Tumblr.
What I like: Mostly, it’s ease of use. These are things I come across throughout the day, and they don’t always have a place elsewhere. In the past I’ve thrown similar-style blog posts up on our campus blog, but it’s not well-suited for a quick quote, photo or link. And sometimes that’s all that needs to be shared.
I’m not so sure how this fits into our overall strategy, or whether it serves any purpose. Even if it does, I’m not sure if it’s something that is worth devoting limited time and resources to. We’re steadily gaining followers, and we’ve gotten a good deal of traffic from links posted to Twitter, but whether readers get anything out of it is another question. Undoubtedly we’re reading a different type of audience than we typically do though, so the question becomes then how to get them to dailytarheel.com. And that I haven’t figured out yet. Any suggestions?
Filed under:The Daily Tar Heel, blogging, social media | Tags:Tumblr
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I’m really happy to announce what will be my last job at The Daily Tar Heel: community manager. As online managing editor I helped create this role, and I’m excited to see it continue and play a part in shaping it. We’ve made so many strides this year under Emily Stephenson’s leadership, and I only hope to continue in that vein.
My title is officially community manager, but I most identify with the notion of a community host similar to how Steve Buttry has described the role. Here’s how I described the role in my application:
Ideally, the community manager would realize that there’s actually very little about the community that can be managed; instead, she needs to be able to participate and know how to get the most out of each interaction. The community manager needs to be a personable and recognizable figure in the community, such that people know who to contact with concerns and ideas. She also needs to be trusted by the community. The community manager must recognize that she needs to build a relationship with the community before she can accomplish her goals. We can’t just swoop in and ask readers to share things with us — there needs to be a relationship from the beginning that encourages openness. For the DTH, the community manager needs to be someone who can relay concerns back to the newsroom and make its mission more transparent to readers.
I have my own ideas for what I can do with the role, and I’m excited to get started. For those who are old hats at this job, any advice?
Filed under:The Daily Tar Heel, college journalism, social media
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"If you really want to start newspapering, don't be surprised if you have to wear the same suit of clothes for two years. ... Still, you'll be mighty welcome. Come on in — there's nothing the matter with the water except all the sewers empty into it."
— O.J. "Skipper" Coffin, a Charlotte Observer editor, to prospective journalist William Henry Jones in 1915
About me
I'm a senior at UNC-Chapel Hill and The Daily Tar Heel's community manager. I just wrapped up a year as managing editor for online, and before that a year as managing editor for print. I've interned at The St. Petersburg Times, The Arkansas Democrat-Gazette, The Salisbury Post and The (Southern Pines) Pilot. Reach me at saraegregory (at) gmail (dot) com.