What the new Facebook changes mean

Posted: 7 May 2010 | By: Sara Gregory | No Comments »

In the last month, Facebook’s made several main changes to how the site works in its goal to create “a Web where the default is social.” The changes have upset users and increased fears of diminishing privacy. Here’s what you know about the changes and what it means for you:

Connections and community pages

The change everyone seems to be noticing first are the connections that are revamping people’s profile sections. Facebook gives you two options: either link the information you’ve already listed for current city, hometown, education, work and interests, or leave those sections blank. If you chose to link, those interests get connected with pages to indicate that you “like” it.

This linking was accompanied with the introduction of community pages. Community pages are based around topics and include Wikipedia information on the topic where available, in addition to what’s being said by your friends and by all Facebook users. They’re similar to the previous pages that people and businesses could create, which have stayed the same. (Check out The Daily Tar Heel’s official page and community page for an example of the differences between the two types of pages). The major difference between an official and community page is that community pages won’t generate updates in your News Feed.

What the change means: Any page you connect to is by default public to all users, regardless of any previous privacy settings you have established. You can restrict whether the pages show up in your profile, but anyone who visits or is connected to the page themselves can see that you have “liked” the page. In response to this, many users have chosen to leave their profile interests blank. You can use the “Bio” section of your profile to describe yourself in free-form instead.

Why people are concerned: Facebook isn’t giving users much of a choice. You either opt in and accept that your connections will be universally public, or you opt out, leaving your profile blank.

More on the change: Facebook’s Help Center FAQ on community pages and profile connections

Instant personalization and social plugins

You’ve probably seen the effect of these changes when browsing almost any major website (Facebook says 50,000 have already been installed). Both instant personalization and social plugins are designed to extend the Facebook experience and make it easier to connect interests across a variety of programs.

Social plugins come in the form of “like” buttons, feeds that show what your friends are up to and ways to comment directly to your Facebook Wall, all from a third-party website. You must be logged in to see the recommendations, and you’ll be prompted to log-in if you’re not. With Facebook’s instant personalization program, any visits to Microsoft Docs.com, Pandora or Yelp are personalized based on your public Facebook information (you can opt out by updating your privacy settings on Facebook).

What the change means: It’s easier to share what you’re reading and looking at with your Facebook friends, and it’s easier to get recommendations from your friends by seeing what they’re up to as well.

Why people are concerned: None of your profile information or data is shared with the third-party sites, but Facebook is able to see what websites you’re visiting and what articles you’re reading. Like with connections, any privacy settings you establish only apply to your Facebook profile. So clicking a “like” or “recommend” button on a website is public to anyone.

More on the change: Facebook’s FAQ on personalized web tools

Note: This post was originally written for Daily Tar Heel readers.

Filed under: social media, tips | Tags: ,

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The Daily Tar Heel’s new social media policy

Posted: 4 June 2009 | By: Sara Gregory | 1 Comment »

Because The Daily Tar Heel’s strategy next year involves social media more than ever, we felt it would be helpful to establish a policy to guide reporters on how to use it. My goal was to create a policy that emphasizes the value of social media while sets some standards so as not to embarass the paper.

In general, we plan to trust our reporters to know what is acceptable and what is not. We’re going to accompany this policy with training at the beginning of the year on how to use social media.

10 rules for using social media:

  1. Use your own name and photo. If you using your account for DTH reporting, identify yourself as a DTH reporter in your profile.
  2. Tell your editor if you plan to tweet as a DTH reporter. Likewise, let your editor know if you plan to livetweet something.
  3. In general, do not post something online that would not be appropriate to run in the paper or on dailytarheel.com.*
  4. You must disclose yourself as a DTH reporter to potential sources the same way you would if you were meeting face-to-face.
  5. Do not disclose political affiliation on profiles and do not write about your political preferences in updates.
  6. Do not criticize a colleague’s work.
  7. Promoting your work via social media is encouraged.
  8. In the interest of transparency, staff meetings are considered open unless otherwise stated.
  9. It is acceptable to “friend” sources, but do it evenly. For instance, if you cover the Chapel Hill Town Council, if you wish to follow one member on Twitter, you should follow all of them.
  10. Respond to people who contact you via social media. If you aren’t the appropriate person to answer their questions, refer them to whoever is.

In making this list I looked at several professional papers’ guidelines on social media. Most missed the mark with the limits that they placed. I want to make it as easy as possible for readers and sources to contact DTH reporters and place a high premium on transparency. My experience with social media is that it’s expanded my reporting capabilities and made me more responsive to our readership, and I wouldn’t want to limit other reporters.

Feel free to comment with suggestions/improvements. I’m also interested to hear if other college papers have social media policies or are looking to create them.

*Added after a suggestion from Jason Spencer.

Filed under: The Daily Tar Heel, social media | Tags: , , , ,

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Undecided youth vote up for grabs

Posted: 4 October 2008 | By: Sara Gregory | No Comments »

Public Policy Polling’s most recent poll (conducted Sept. 27-28) shows that younger N.C. voters aged 18-29 haven’t decided who to vote for beyond the presidential race.

The number of undecideds is higher among that age group than any other in the gubernatorial race between Republican Pat McCrory and Democrat Bev Perdue and in the senatorial race between Republican Elizabeth Dole and Democrat Kay Hagan. In that age group, 18 percent say they don’t know who they’re supporting for governor, and 14 percent don’t know who they’re backing for the Senate. By comparison, the undecideds in the presidential race at that age is only 5 percent.

Tom Jensen, who runs the poll, writes that overall the numbers suggest about one-third of the electorate is up for grabs in the next four weeks. And since so many young voters are up for the taking, that could bode well for the candidates who can attract that youth vote.

Several are campaigning this weekend to that end. There’s a Students for McCrory Web site and students were Pit-sitting for him at UNC-Chapel Hill on Friday.  N.C. State’s The Technician reports that McCrory is campaigning at a barbecue before Dole tailgates with students before the N.C. State football game Saturday.

The ultimate arbiter of all things youth - Facebook - breaks the candidates’ Internet support down as follows (as of Oct. 3):

McCrory - 1,951 supporters

Perdue - 811 supporters

Dole - 896 supporters

Hagan - 1,416 supporters

Hagan, for what it’s worth, has the broadest Facebook support by far. In addition to her supporters, there are Republicans for Kay Hagan, UNCC Students for Kay Hagan, Duke Students for Kay Hagan, NCSU Students for Kay Hagan and a Kay Hagan for US Senate group with 1,025 members. She also updates a Twitter account (62 followers). Whether any of this translates to numbers at the polls remains to be seen.

Filed under: social media | Tags: , , , ,

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The Salisbury Post is all a-Twittered

Posted: 10 August 2008 | By: Sara Gregory | No Comments »

My internship at The Salisbury Post ended last Wednesday. I came courtesy of the Peggy Allen community journalism scholarship through the J-school at UNC, and I had a wonderful summer working at the Post. I couldn’t have hoped for more. My time there made me further appreciative of the type of journalism community papers provide.

The newsroom wanted to hear from me about the future of journalism and what I learned at the editors conference I went to at UGA in July, so we brown-bagged it and talked shop during lunch. 

I don’t think anything I talked about was particularly revolutionary. I talked about tools journalists are using to help them with their work - RSS readers, Twitter, social networking sites, SproutBuilder, Dipity and a few others. I talked about my goal for the DTH - buying multimedia kits with audio recorders, microphones and Flip video cameras for reporters to use. 

I couldn’t have been happier with how the conversation went. It was the perfect example of how newsrooms can utilize those with different skill-sets to teach others within the newsroom. As an intern, the reporting and writing skills I learned from watching and working with these journalists couldn’t have been beaten. And they can learn from the technological skills I have as a 20-year-old. 

All around the table were journalists who recognize the industry is changing and who want to learn the online skills now needed. There were no curmudgeons at this table. 

After lunch, the Post’s online coordinator, Brad Thomas, and I helped nearly everyone in the newsroom set up a Twitter account. I helped Managing Editor Frank DeLoache set up his Google Reader with RSS feeds. Sports editor Ronnie Gallagher set up a Facebook account.

The atmosphere in the newsroom was electric. Everyone (@frankdeloache, @kathychaffin, @RonnieGallagher, @gayparee and @DeirdreBPS) spent the rest of the afternoon updating Twitter and learning how to use it. I tried to answer questions best I could, and I promised I would type up a glossary of Internet terms and programs they can use. Brad even created a Twitter account for the paper itself. 

It’s only been a few days, but they’re still using their accounts. They’ve even gotten other Post staff to set up accounts. I’m really excited to see as they realize what I realized earlier - how helpful Twitter can be, and the sense of community it creates.

And it’ll help us keep in touch now that I’m back in Chapel Hill, where I’ll spend this year as managing editor for print at The Daily Tar Heel.

Filed under: ideas, internships | Tags: , , , , ,

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Networking and other new things

Posted: 7 July 2008 | By: Sara Gregory | No Comments »

I’ve spent most of today fixing up this blog and adding new things. I joined LinkedIn and delicious, and re-examined my Twitter account. Social networking, beyond Facebook, is new and while I get its importance, it isn’t something that is thrillingly exciting. I’m trying to get the hang of things, so bear with me.

Filed under: social media | Tags: , , ,

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